Terms of Service - Autex

Last updated: December 4, 2025

1. সেবা (Our Service)

Autex provides a software-as-a-service (SaaS) platform that automates customer interactions for Facebook Pages. By subscribing to our service, you agree to these terms.

2. আপনার দায়বদ্ধতা (Your Responsibilities)

  • You are responsible for maintaining the security of your Autex account and your connected Facebook Page.
  • You agree to use our service in compliance with all applicable laws and Facebook's own Platform Terms.
  • You are responsible for the content of the products you upload and the automated messages configured in your account.

3. Payment and Subscription Terms

Our service is billed on a monthly subscription basis. Payments are due at the beginning of each billing cycle. We do not offer refunds for partial months of service. We reserve the right to change our pricing with 30 days' prior notice.

4. Limitation of Liability

While we strive for 99.9% uptime and high accuracy for our AI models, Autex is provided "as is". We are not liable for any lost sales, data, or other damages resulting from the use or inability to use our service.

5. Termination

You may cancel your subscription at any time. We reserve the right to suspend or terminate your account if you violate these terms of service. Upon termination, your data will be deleted as per our Privacy Policy.